Not sure if I’ve mentioned it here before or not, but Zac and I have a pharmacist friend who has access to private label OTC drugs. So we decided to create an e-commerce store to sell the drugs. After researching our options, we chose to go with Volusion as our platform. We’d heard Magento was really good, but required more knowledge of PHP than any of us had.
Here’s what I think of Volusion so far.
Volusion has really good customer service. Whether you call, chat or open a service ticket, a real person will work with you quickly. So if you want to know how to do a 301 redirect or create a blog or rename your image files, someone will talk you through your options in a timely manner.
Sadly, if you want to do a 301 redirect or create a blog or rename your image files, your options are pretty limited. The system creates mixed-case URLs, as you can see from our domain URL: http://www.drugstodoor.com/Default.asp. But you can’t fix the mixed case via a redirect. You can only 301 redirect non-functioning URLs.
Think about that. If you ever want to change a URL for any reason other than it no longer works, you can’t redirect it, so you lose all your link juice and create a poor user experience.
If you want to add a blog to your site, you have to do it on a subdomain or separate domain. This is not good for SEO at all.
Your image names must match your product numbers. But, your product numbers can actually be words, as long as they contain no special characters. So the only way to get keywords into your image file names is to use keywords in your product numbers.
Overall, this has been a great learning experience. I still don’t know if Volusion is better than Shopify or Homestead or any of the other non-PHP-knowledge-requiring CSMs out there. But these are some things I’ve learned about it. As the site progresses I’ll learn more and share it here.